Al Ingram, Leadership and Transition Coach

Most of my thirty-five years of experience in operations in the software industry has been about leading change. Changes to business process, technology, management, organization, and services. Changes to customer support, product management, licensing, CRM, ecommerce and order management, accounting systems, IT, and general administration. Big changes, like mergers and acquisitions. Small changes, like adding a new position or getting a new manager. Complex changes, like integrating multiple business applications and systems.

I have experience with the principles, methods, and technology for managing change. Sometimes change needs to be handled rigorously, and sometimes not so much. I believe that the success of anything related to change is significantly linked to the people leading and experiencing it: to the way everyone involved shows up and engages in the work and with each other.

I have navigated a number of personal changes, including cross-country relocation, career shifts, management changes, and relationship changes.

After thirty-five years in operations I decided that coaching would be a way to use my experience and make a difference to other people. I went back to school. There, I not only gained coaching skills, but also experienced the iPEC Energy Leadership™ journey and transformation.

My approach to my profession and my life is all about harmony: in finding peace and being calm; in deep listening before talking; in uncovering inner insights and strengths; in moving toward agreement instead of conflict; in shifting toward positive rather than negative; in working (and playing) together instead of individually; in creating order and efficiency. And I have been a musician my entire life.

I believe that working toward mastery in change is fundamental to transforming anyone’s profession and life, since “the only thing constant is change.”

I partner with and challenge leaders to develop their capacity and potential to lead and navigate the changes occurring in their profession and life. I am accredited as a Certified Professional Coach, Energy Leadership Index Master Practitioner, COR.E Leadership Dynamics™ Specialist and COR.E Transitions Dynamics™ Specialist by the Institute for Professional Excellence in Coaching (iPEC). I am a member of International Coach Federation (ICF). I am a member of the Project Management Institute (PMI) and its MASS Bay chapter.

I live and work in Boston.


Find out about my services.